This knowledge base article provides detailed information on the delivery and revision process for experts working on various tasks. Understanding this process is crucial for smooth project completion and client satisfaction.
Delivering Your Work
Experts can easily submit their completed work through the platform's user-friendly interface. Here's what you need to know:
- Navigate to the "Deliveries" tab under the respective task.
- Click the "Submit Delivery" or "Upload New Version" button to initiate the process.
- A popup window will appear, allowing you to upload your work.
File Upload:
- You can upload media files up to 5GB per file.
- Supported file types include videos, images, .zip, and .rar files.
- For larger files or multiple files exceeding the limit, use external file-sharing services.
External Media Links:
- If using external links (e.g., Google Drive, Dropbox), ensure the link is accessible.
- Grant necessary permissions for the client to access the files.
- Include all downloadable links in the designated field within the delivery popup.
Revisions and New Versions
After the initial delivery, you may receive revision requests or need to upload an updated version. The process is similar to the initial delivery:
- Look for the "Upload New Version" button in the Deliveries tab.
- Upload the revised media files as needed.
- Add a changelog detailing what has been fixed or updated in the current version.
Changelog Importance:
- Clearly communicate all changes made in the new version.
- This helps clients understand the improvements and ensures all requested revisions have been addressed.
File Management:
- The platform retains previous versions, allowing for easy comparison and reference.
- Ensure each new version addresses all client feedback and improves upon the previous submission.
Best Practices:
- Always double-check your files before submitting to ensure completeness and accuracy.
- Respond promptly to revision requests to maintain a positive working relationship with clients.
- Use clear and professional language in your changelog and communication.