At IndieDoers, we understand the importance of securing your payments and ensuring that you get the quality of service you expect. Here’s how we protect your payments and what you can do to safeguard your transactions.
14-Day Money Back Guarantee
Money Back Guarantee: We offer a 14-day money back guarantee from the time the invoice is paid. This means if you’re not satisfied with the service provided, you can request a refund within 14 days of making the payment. This guarantee gives you peace of mind and ensures that you only pay for services that meet your expectations.
Tracking Progress
Track Progress: It’s crucial to monitor the progress of the work you’ve commissioned. Use the task comment section or the message chat feature on our platform to communicate with the expert. Regular updates and clear communication help in keeping the project on track.
Importance of Communication
Effective Communication: Communication is key to avoiding disputes. Make sure to discuss all aspects of the project with the expert and keep all communication on the IndieDoers platform. This ensures that in case of any issues, we can review the conversations and resolve the dispute fairly.
Example: If you’re having a video edited, regularly check in with the expert, provide feedback, and ask for updates through the platform’s chat feature. This helps in catching any issues early and ensures a smooth workflow.
Clear Commitments
Get Clear Commitments: Before engaging in a transaction, ensure you have clear commitments from the expert. Define the scope of work, deadlines, and deliverables upfront. This clarity helps in setting the right expectations and reduces the chances of misunderstandings.
Example: For a scriptwriting service, outline the exact requirements, including the number of words, tone, and any specific guidelines. Confirm these details with the expert to ensure both parties are on the same page.
Reduced Risk with Free Trials
Free Trial Options: One of the unique features of IndieDoers is the availability of free trials. Many experts offer free trials, allowing you to evaluate their work before committing to a paid service. This reduces the risk of dissatisfaction and ensures you find the right fit for your needs.
Example: If you’re looking for a thumbnail designer, choose an expert offering a free trial. Review their initial work and if satisfied, proceed with the full service. This approach minimizes the risk and builds trust between you and the expert.
By leveraging these protective measures and maintaining clear, consistent communication, you can ensure a positive experience on IndieDoers. We are committed to providing a secure and reliable platform where clients and experts can collaborate successfully.